The agreement between you and us.

1Who these Terms are between, and your agreement

These Terms of Service (“Terms”) are a binding agreement between you and Avover System Inc. (“Avover,” “Trio,” “we,” “us,” or “our”), a company incorporated in British Columbia, Canada, which operates the Trio mobile application and related services (the “Service”).

When you create an account, you are asked to tap to confirm that you agree to these Terms and to our Privacy Policy. That tap forms this agreement. We record the version of the Terms you accepted and when you accepted it. Your continued use of Trio also means you accept the then-current Terms.

Our Privacy Policy is incorporated into these Terms by reference.

2Who can use Trio (eligibility: 18+)

You may use Trio only if you:

• are at least 18 years old;
• can form a legally binding contract with us; and
• are not barred from using the Service under the laws of Canada, the United States, or your place of residence, and are not a person with whom we are prohibited from doing business.

Trio is strictly for adults (18+). By using Trio you represent and warrant that you are at least 18. If you are not, you must not use Trio.

3What Trio is (and what it is not)

Trio is a social introduction service. It helps people form small groups, always three or more people, never one-on-one, for real-world group activities, and provides group chat to coordinate. Trio is social, not a dating service.

Trio is a venue for introductions. We are not a party to, and are not responsible for, what happens between members before, during, or after any activity. We do not organize, supervise, host, chaperone, or attend the activities that members plan. Activities happen in the real world, between adults, at their own initiative and risk.

4We do not screen or vet users

You are solely responsible for your interactions with other members. Always use your own judgment and take precautions: meet in public places, tell someone where you are going, and leave any situation that feels unsafe. Our safety features (Section 9) are tools to assist you. They are not a substitute for your own precautions and are not a guarantee of your safety.

5Creator identity verification is limited, and is NOT a safety guarantee

Members who choose to create activities complete an identity check performed by our third-party provider, Didit. This check is narrow and specific:

• It applies only to creators, not to members who merely join activities.
• It is performed by a third party (Didit), not by Trio, and confirms identity and age only.
• It does NOT check criminal history, character, reputation, intentions, or fitness to lead an activity, and it is NOT a background check.
• Trio receives only a “verified / not verified” result. We never receive or store the creator’s ID, selfie, or biometric data. (See the Privacy Policy for details.)
• Before verification begins, you are shown a separate notice and asked for your explicit consent to proceed with the third-party verification. You may decline. You simply won’t be able to create activities.

6Assumption of risk for in-person activities

You understand and agree that using Trio to meet other people in person is entirely at your own risk.

Meeting strangers and participating in real-world activities involves inherent and unavoidable risks, including but not limited to: bodily injury, illness (including communicable disease), emotional distress, disability, death, sexual misconduct, assault, harassment, theft, property damage, and financial loss. These risks can arise from the conduct of other members or creators, from third parties, from the activity itself, or from the venue or location where an activity takes place, none of which Trio controls.

7Physical and recreational activities

Some activities on Trio are physical, athletic, or recreational (for example, sports or fitness activities). Physical activity carries additional risk of injury or death, and you participate entirely at your own risk. You are responsible for determining whether you are physically fit and able to participate in any activity, and for having any appropriate equipment, training, and insurance.

Where Trio presents an in-app acknowledgment before you join a physical activity, your acceptance of that acknowledgment confirms your understanding and assumption of these risks, in addition to the assumption of risk in Section 6.

8Release of claims between members

To the fullest extent permitted by applicable law, you release, waive, and agree not to sue Avover, Trio, and our officers, directors, employees, and agents (the “Trio Parties”) for any claim, demand, damage, loss, cost, or liability of any kind, including for personal injury, illness, emotional distress, disability, or death, arising out of or relating to:

• the acts or omissions of any other member, creator, or third party, whether online or in person, before, during, or after any activity;
• your participation in, or travel to or from, any activity; or
• any dispute between you and another member or creator.

This release applies whether the harm was caused by another person’s negligence or intentional conduct. You acknowledge that the Trio Parties do not control other members or creators and are not responsible for their conduct. Nothing in this Section limits any right you have that cannot be waived under applicable law, and nothing in this Section releases the Trio Parties from liability for our own gross negligence or willful misconduct where such a release is not permitted by law.

9Trust and safety tools are discretionary and best-effort

We provide tools to help you manage your experience, including blocking, muting, reporting, and no-show reporting. These tools are provided on a discretionary, best-effort basis with no guaranteed outcome:

• Blocking a member means we will make reasonable efforts not to match you with, or deliver messages from, that person again. It cannot prevent someone from contacting or approaching you outside of Trio.
• Reporting a member submits your concern for our review. We may (but are not obligated to) investigate, remove content, warn, suspend, or remove members. We treat reports as confidential and do not promise any particular action or timeline.
• We may act on reports, or remove members and content, at our discretion, but we have no obligation to monitor conduct and do not guarantee that we will detect or prevent harmful behaviour.

Our exercise (or non-exercise) of these tools does not create any duty to you beyond what these Terms expressly state, and is not a guarantee of anyone’s safety or conduct.

10Your account and your conduct

You are responsible for your account and for everything that happens under it. Keep your sign-in method secure and tell us promptly of any unauthorized use.

Community rules: zero tolerance for objectionable content and abusive conduct. You agree that you will not, and will not attempt to:

• harass, threaten, stalk, defraud, impersonate, or harm any person;
• post or share content that is unlawful, hateful, harassing, abusive, defamatory, obscene, sexually explicit, or that depicts or promotes violence, self-harm, or exploitation;
• solicit money, promote a business, spam, or run any commercial scheme through the Service;
• use Trio for any dating, sexual, or romantic solicitation purpose;
• share another person’s private information, or record, photograph, or share images of other members without their consent;
• discriminate against or exclude members on the basis of a protected characteristic;
• create an account if you are under 18, create duplicate or fake accounts, or evade a block, suspension, or removal;
• interfere with, scrape, reverse-engineer, overload, or attempt to gain unauthorized access to the Service or its systems; or
• use the Service in violation of any applicable law.

We do not tolerate objectionable content or abusive users. You can report content or conduct in the app, and you can block members. We review reports and may remove content and eject offending users. This zero-tolerance approach to objectionable content is a condition of using Trio.

11Content you post

Trio lets you post content, including your profile, messages, and photos (“Your Content”). You keep ownership of Your Content. You grant Avover a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and transmit Your Content solely to operate and provide the Service (for example, to deliver your messages to your group and show your photos to group members). This license ends when Your Content is deleted, except for content already shared with other members and for reasonable backup/retention as described in the Privacy Policy.

You represent that you have the rights to post Your Content and that it does not violate these Terms or any law or third-party right. You are solely responsible for Your Content. We may remove content that violates these Terms, but we are not obligated to monitor or store content and are not responsible for other members’ content.

12Third-party services

Trio relies on third-party services (including Apple, Google, Supabase, Twilio, Sentry, and Didit). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and their availability is outside our control.

13Changes to the Service

We are still building Trio and may add, change, suspend, or discontinue features at any time. We are not liable to you for any change to, or discontinuation of, the Service, except as required by applicable law.

14Suspension and termination

You may stop using Trio and delete your account at any time in the app (account deletion follows a 14-day grace period before permanent deletion, as described in the Privacy Policy). We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or other members, or for any other legitimate reason. Sections that by their nature should survive termination (including Sections 4 to 9, 11, and 15 to 20) will survive.

15Disclaimers: “as is” and “as available”

The Trio Parties disclaim all warranties and conditions, whether express, implied, or statutory, including any implied warranties or conditions of merchantability, fitness for a particular purpose, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, secure, or error-free, that any defects will be corrected, or that the Service or any content is accurate or reliable. Above all, we cannot and do not guarantee the identity, conduct, or safety of any member or creator, and our safety tools are not a substitute for your own precautions.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by law.

16Limitation of liability

These limits apply regardless of the theory of liability (contract, tort, negligence, statute, or otherwise) and even if a limited remedy fails of its essential purpose.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (which, in some places, may include liability for death or personal injury caused by negligence, for fraud, or for gross negligence or willful misconduct). Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you. In that case our liability is limited to the minimum extent permitted by law.

17Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Trio Parties from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) Your Content; (c) your participation in, or conduct at, any activity, and your interactions with any other member, creator, or third party; (d) your violation of these Terms or any law or third-party right; and (e) any claim brought against the Trio Parties by, or on behalf of, another member arising from that member’s interaction with you or from conduct at an activity, whether on or off the platform.

18Disputes between members

Trio is not responsible for resolving disputes between members. If you have a dispute with another member or creator, you resolve it directly with them, and you release the Trio Parties from claims relating to that dispute (Section 8). We may, but are not obligated to, help.

19Notices and how to contact us

• You can reach us at support@jointrio.app
• or by mail at Avover System Inc., 525 Nicola Street, Kamloops, BC V2C 6J5, Canada.

We may give you notices in the app, by email, or by posting them at https://jointrio.app.

20Governing law, where disputes are heard, and your consumer rights

Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.

Where disputes are heard. You and Avover agree to the non-exclusive jurisdiction of the courts located in British Columbia, Canada. This does not deprive you of any protection or right to bring proceedings in the courts of your own province, state, or country where mandatory consumer-protection law gives you that right.

United States users: sexual-misconduct claims. Nothing in these Terms requires, or will be interpreted to require, that a claim of sexual assault or sexual harassment be resolved by arbitration or waived as a class or collective claim, consistent with the U.S. Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act. You retain the right to bring such a claim in court.

21Apple App Store: additional terms

If you download Trio from the Apple App Store, the following additional terms apply, and apply notwithstanding anything else in these Terms:

1. 1These Terms are between you and Avover only, not Apple. Avover, not Apple, is solely responsible for Trio and its content.
2. 2License. Your license to use Trio is a limited, non-transferable license to use Trio on any Apple-branded device that you own or control, as permitted by the Usage Rules in the Apple App Store Terms of Service.
3. 3Maintenance and support. Avover, not Apple, is solely responsible for providing any maintenance and support for Trio. Apple has no obligation to furnish any maintenance or support.
4. 4Warranty. Avover is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If Trio fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for Trio. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to Trio.
5. 5Product claims. Avover, not Apple, is responsible for addressing any claims by you or a third party relating to Trio or your possession and/or use of Trio, including product-liability claims, any claim that Trio fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection, privacy, or similar legislation.
6. 6Intellectual property. In the event of any third-party claim that Trio or your possession and use of Trio infringes that third party’s intellectual-property rights, Avover, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
7. 7Legal compliance. You represent and warrant that (i) you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist-supporting” country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
8. 8Developer contact. Questions, complaints, or claims about Trio should be directed to Avover at support@jointrio.app or Avover System Inc., 525 Nicola Street, Kamloops, BC V2C 6J5, Canada.
9. 9Third-party terms. You must comply with any applicable third-party terms of agreement when using Trio.
10. 10Third-party beneficiary. You and Avover acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

22General

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Avover about the Service and replace any prior agreements.
• Severability. If any provision of these Terms is found unenforceable, that provision will be limited or removed to the minimum extent necessary, and the rest of the Terms will remain in full force.
• No waiver. Our failure to enforce any provision is not a waiver of it.
• Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Changes to these Terms. We may update these Terms from time to time. If a change is material, we will update the “Last updated” date and give notice in the app or by email, and (where required) ask you to accept the updated Terms. The current version is always published at https://jointrio.app/terms.