Last updated: July 2, 2026
Trio connects you with strangers to meet in person. Meeting people you do not know carries real risks. These Terms explain those risks, the things Trio does NOT do (we do NOT run background checks and we do NOT screen or vet users), and the legal terms that apply when you use Trio — including an assumption of risk, a release of claims between members, disclaimers of warranties, and a limit on our liability. By using Trio, you agree to all of this. If you do not agree, do not use Trio.
These Terms of Service (“Terms”) are a binding agreement between you and Avover Inc. (“Avover,” “Trio,” “we,” “us,” or “our”), a company incorporated in British Columbia, Canada, which operates the Trio mobile application and related services (the “Service”).
When you create an account, you are asked to tap to confirm that you agree to these Terms and to our Privacy Policy. That tap forms this agreement. We record the version of the Terms you accepted and when you accepted it. Your continued use of Trio also means you accept the then-current Terms.
Our Privacy Policy is incorporated into these Terms by reference.
You may use Trio only if you:
Trio is strictly for adults (18+). By using Trio you represent and warrant that you are at least 18. If you are not, you must not use Trio.
Trio is a social introduction service. It helps people form small groups — always three or more people, never one-on-one — for real-world group activities, and provides group chat to coordinate. Trio is social, not a dating service.
Trio is a venue for introductions. We are not a party to, and are not responsible for, what happens between members before, during, or after any activity. We do not organize, supervise, host, chaperone, or attend the activities that members plan. Activities happen in the real world, between adults, at their own initiative and risk.
TRIO DOES NOT CONDUCT CRIMINAL-BACKGROUND CHECKS, SEX-OFFENDER-REGISTRY CHECKS, OR ANY OTHER BACKGROUND SCREENING ON MEMBERS OR CREATORS, AND DOES NOT OTHERWISE SCREEN OR VET USERS. WE DO NOT VERIFY THAT ANY MEMBER IS WHO THEY CLAIM TO BE (EXCEPT FOR THE LIMITED CREATOR IDENTITY CHECK DESCRIBED IN SECTION 5), AND WE MAKE NO REPRESENTATION ABOUT THE IDENTITY, BACKGROUND, CHARACTER, INTENTIONS, CONDUCT, OR SAFETY OF ANY MEMBER OR CREATOR.
You are solely responsible for your interactions with other members. Always use your own judgment and take precautions — meet in public places, tell someone where you are going, and leave any situation that feels unsafe. Our safety features (Section 9) are tools to assist you; they are not a substitute for your own precautions and are not a guarantee of your safety.
Members who choose to create activities complete an identity check performed by our third-party provider, Didit. This check is narrow and specific:
A “Verified Creator” indicator means only that a third party confirmed that creator’s identity and age. It does NOT mean Trio has vouched for the creator, and it does NOT mean the creator — or any activity — is safe. Do not treat verification as a safety assurance.
You understand and agree that using Trio to meet other people in person is entirely at your own risk.
Meeting strangers and participating in real-world activities involves inherent and unavoidable risks, including but not limited to: bodily injury, illness (including communicable disease), emotional distress, disability, death, sexual misconduct, assault, harassment, theft, property damage, and financial loss. These risks can arise from the conduct of other members or creators, from third parties, from the activity itself, or from the venue or location where an activity takes place — none of which Trio controls.
To the fullest extent permitted by applicable law, you knowingly and voluntarily assume all of these risks — whether known or unknown, foreseen or unforeseen — that arise out of or relate to your use of Trio, your communications with other members, and your participation in or travel to or from any activity.
Some activities on Trio are physical, athletic, or recreational (for example, sports or fitness activities). Physical activity carries additional risk of injury or death, and you participate entirely at your own risk. You are responsible for determining whether you are physically fit and able to participate in any activity, and for having any appropriate equipment, training, and insurance.
Where Trio presents an in-app acknowledgment before you join a physical activity, your acceptance of that acknowledgment confirms your understanding and assumption of these risks, in addition to the assumption of risk in Section 6.
To the fullest extent permitted by applicable law, you release, waive, and agree not to sue Avover, Trio, and our officers, directors, employees, and agents (the “Trio Parties”) for any claim, demand, damage, loss, cost, or liability of any kind — including for personal injury, illness, emotional distress, disability, or death — arising out of or relating to:
This release applies whether the harm was caused by another person’s negligence or intentional conduct. You acknowledge that the Trio Parties do not control other members or creators and are not responsible for their conduct. Nothing in this Section limits any right you have that cannot be waived under applicable law, and nothing in this Section releases the Trio Parties from liability for our own gross negligence or willful misconduct where such a release is not permitted by law.
We provide tools to help you manage your experience — including blocking, muting, reporting, and no-show reporting. These tools are provided on a discretionary, best-effort basis with no guaranteed outcome:
Our exercise (or non-exercise) of these tools does not create any duty to you beyond what these Terms expressly state, and is not a guarantee of anyone’s safety or conduct.
You are responsible for your account and for everything that happens under it. Keep your sign-in method secure and tell us promptly of any unauthorized use.
Community rules — zero tolerance for objectionable content and abusive conduct. You agree that you will not, and will not attempt to:
We do not tolerate objectionable content or abusive users. You can report content or conduct in the app, and you can block members. We review reports and may remove content and eject offending users. This zero-tolerance approach to objectionable content is a condition of using Trio.
Trio lets you post content — including your profile, messages, and photos (“Your Content”). You keep ownership of Your Content. You grant Avover a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and transmit Your Content solely to operate and provide the Service (for example, to deliver your messages to your group and show your photos to group members). This license ends when Your Content is deleted, except for content already shared with other members and for reasonable backup/retention as described in the Privacy Policy.
You represent that you have the rights to post Your Content and that it does not violate these Terms or any law or third-party right. You are solely responsible for Your Content. We may remove content that violates these Terms, but we are not obligated to monitor or store content and are not responsible for other members’ content.
Trio relies on third-party services (including Apple, Google, Supabase, Twilio, and Didit). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and their availability is outside our control.
We are still building Trio and may add, change, suspend, or discontinue features at any time. We are not liable to you for any change to, or discontinuation of, the Service, except as required by applicable law.
You may stop using Trio and delete your account at any time in the app (account deletion follows a 14-day grace period before permanent deletion, as described in the Privacy Policy). We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms, created risk or legal exposure for us or other members, or for any other legitimate reason. Sections that by their nature should survive termination (including Sections 4–9, 11, and 15–20) will survive.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. The Trio Parties disclaim all warranties and conditions, whether express, implied, or statutory, including any implied warranties or conditions of merchantability, fitness for a particular purpose, quiet enjoyment, and non-infringement, and any warranties arising out of course of dealing or usage of trade.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that any defects will be corrected, or that the Service or any content is accurate or reliable. Above all, we cannot and do not guarantee the identity, conduct, or safety of any member or creator, and our safety tools are not a substitute for your own precautions.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by law.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
(a) the Trio Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to the Service or these Terms, even if we have been advised of the possibility of such damages; and
(b) the total aggregate liability of the Trio Parties for all claims arising out of or relating to the Service or these Terms will not exceed one hundred Canadian dollars (CAD $100).
These limits apply regardless of the theory of liability (contract, tort, negligence, statute, or otherwise) and even if a limited remedy fails of its essential purpose.
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (which, in some places, may include liability for death or personal injury caused by negligence, for fraud, or for gross negligence or willful misconduct). Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you; in that case our liability is limited to the minimum extent permitted by law.
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Trio Parties from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) Your Content; (c) your participation in, or conduct at, any activity, and your interactions with any other member, creator, or third party; (d) your violation of these Terms or any law or third-party right; and (e) any claim brought against the Trio Parties by, or on behalf of, another member arising from that member’s interaction with you or from conduct at an activity, whether on or off the platform.
Trio is not responsible for resolving disputes between members. If you have a dispute with another member or creator, you resolve it directly with them, and you release the Trio Parties from claims relating to that dispute (Section 8). We may, but are not obligated to, help.
You can reach us at support@jointrio.app or by mail at Avover Inc., 525 Nicola Street, Kamloops, BC V2C 6J5, Canada. We may give you notices in the app, by email, or by posting them at https://jointrio.app.
Governing law. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-laws rules.
Where disputes are heard. You and Avover agree to the non-exclusive jurisdiction of the courts located in British Columbia, Canada. This does not deprive you of any protection or right to bring proceedings in the courts of your own province, state, or country where mandatory consumer-protection law gives you that right.
No forced arbitration or class-action waiver. These Terms do not require you to arbitrate, and do not waive your right to participate in a class or collective proceeding. Nothing in these Terms limits any non-waivable right or remedy you have under the mandatory consumer-protection laws that apply to you.
United States users — sexual-misconduct claims. Nothing in these Terms requires, or will be interpreted to require, that a claim of sexual assault or sexual harassment be resolved by arbitration or waived as a class or collective claim, consistent with the U.S. Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act. You retain the right to bring such a claim in court.
If you download Trio from the Apple App Store, the following additional terms apply, and apply notwithstanding anything else in these Terms:
These Terms of Service are provided in English. Trio is operated by Avover Inc., British Columbia, Canada.
Trio is operated by Avover Inc., British Columbia, Canada. · Legal home